Job Description
Join Peak Support Solutions as a Flexible Weekend Customer Service Specialist in Denver! We're seeking motivated professionals to deliver exceptional customer experiences during Saturday and Sunday shifts. This immediate hire opportunity offers competitive pay and a supportive team environment where your weekend flexibility shines. Perfect for students, parents, or anyone seeking work-life balance!
Enjoy no evenings or weekdays while making a real impact. Our Denver-based team values reliability and positivity. If you thrive in fast-paced settings and want weekend-only work with competitive compensation, apply today!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Resolve inquiries and troubleshoot technical issues efficiently
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex customer problems
- Adhere to company policies while maintaining service excellence
- Document interactions and escalate issues appropriately
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or support experience
- Strong communication and problem-solving abilities
- Weekend availability (Saturday/Sunday) mandatory
- Proficient with computers and basic software
- Ability to work independently and in a team
- Positive attitude under pressure