Job Description
Join our dynamic team at City Retail Solutions as an Entry-Level Weekend Customer Service Representative! We're seeking motivated individuals to deliver exceptional customer experiences during weekend shifts in our vibrant Richmond location. This flexible role is perfect for students, career-changers, or anyone seeking weekend work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is prioritized.
Responsibilities
- Provide outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using our POS system
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store cleanliness and organization
- Adhere to all company policies and safety procedures
- Contribute to a positive, team-oriented work environment
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn new systems quickly
- Availability to work flexible weekend shifts (Saturdays/Sundays)
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods and lift up to 25 lbs
- No prior experience required – comprehensive training provided