Job Description
Join our dynamic team as a Weekend Shift Supervisor at Urban Hospitality Group, where we redefine work-life balance for passionate professionals. This role offers weekend-only scheduling with competitive pay and growth opportunities in the heart of DC's vibrant hospitality scene. Enjoy flexible hours while leading high-energy operations in our premium downtown venues.
Responsibilities
- Manage weekend staff schedules and performance during peak operational hours
- Oversee customer service excellence and resolve guest inquiries in real-time
- Coordinate inventory management and quality control for weekend operations
- Train new team members on weekend-specific protocols and service standards
- Ensure strict compliance with health and safety regulations during weekend shifts
- Optimize weekend workflows to maximize efficiency and customer satisfaction
Qualifications
- 2+ years supervisory experience in hospitality or retail
- Proven ability to manage weekend operations and high-volume periods
- Strong leadership and conflict resolution skills
- Flexible availability exclusively on weekends (Saturday/Sunday)
- Basic knowledge of POS systems and inventory management
- Exceptional communication and problem-solving abilities