Job Description
Join our dynamic team as a Weekend Customer Specialist and transform your weekends into rewarding experiences! At Urban Hospitality Group, we believe in flexibility and growth. This entry-level position is perfect for students, career-changers, or anyone seeking weekend work with a modern twist. Enjoy competitive pay, complimentary meals, and opportunities for advancement while serving diverse guests in vibrant Los Angeles venues.
What We Offer:
- Flexible weekend schedules (Sat/Sun shifts)
- Comprehensive paid training
- Employee discounts on services
- Collaborative team environment
- Career development pathways
Responsibilities
- Deliver exceptional guest experiences across multiple venue locations
- Process payments and manage POS systems efficiently
- Resolve customer inquiries with professionalism and empathy
- Coordinate with cross-functional teams during peak hours
- Maintain cleanliness and operational standards in service areas
- Support inventory management and stock replenishment
- Adapt to rotating weekend schedules across LA hotspots
Qualifications
- No experience required - open to all backgrounds
- Must be available Saturdays and Sundays (6am-2pm or 2pm-10pm)
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic math and digital literacy proficiency
- Valid California driver's license (for venue transfers)
- 18+ years of age with reliable transportation
- Positive attitude and service-oriented mindset