Job Description
Join our award-winning customer service team in Houston! We're seeking passionate individuals for full-time call center positions with comprehensive paid training. No experience necessary – we provide all tools for success. Enjoy competitive pay, health benefits, career advancement opportunities, and a supportive work environment. Become part of Texas' leading customer service provider and build a stable career with growth potential.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, quality scores)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Comfortable using Windows-based software
- Reliable transportation to Houston facility
- Flexible availability (including weekends if needed)
- Positive attitude and problem-solving mindset