Job Description
Join our award-winning customer service team in Portland, Oregon! We're seeking motivated individuals for immediate full-time call center positions. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. No experience necessary – we provide paid training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and resilience
- Must be available for flexible shifts
- Pass background check and drug screen