Job Description
Join our award-winning call center team in Portland, Oregon! We're seeking motivated individuals for full-time customer service roles with comprehensive paid training. No experience required – we provide everything you need to succeed. Enjoy competitive pay, benefits, and career growth opportunities in a supportive environment. Apply today to start your journey with us!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Reliable internet connection for remote work options
- Positive attitude and willingness to learn
- Background check and drug screen required