Job Description
Join our award-winning customer service team at Texas Connect Solutions! We're seeking motivated individuals for full-time call center positions with comprehensive paid training. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in Austin's thriving business district. No experience required—just bring your passion for helping others!
What We Offer:
- 4-week paid training program ($18/hr)
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid time off and holidays
- Clear career growth path
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality/speed)
- Collaborate with team to improve service delivery
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM
- Basic computer proficiency
- Flexibility with schedule (evenings/weekends)
- Positive attitude and problem-solving mindset
- Pass background/drug screening