Job Description
Launch your career in customer service with Tampa Connect Solutions! We're seeking motivated individuals to join our full-time call center team in sunny Tampa, FL. No experience required – we provide comprehensive paid training to set you up for success. Enjoy competitive pay, benefits, and a supportive work environment where your growth matters.
What We Offer:
- Full-time positions with consistent day shifts
- 2-week paid training program (40 hours/week)
- Health, dental, and vision benefits
- 401(k) with company matching
- Performance-based bonuses
Be part of a team that values your potential and invests in your future. Apply today to start your journey with Tampa Connect Solutions!
Responsibilities
- Handle incoming customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet performance metrics (e.g., call handling time, customer satisfaction)
- Collaborate with team members to resolve complex issues
- Adhere to company policies and compliance standards
- Participate in ongoing training to enhance skills
Qualifications
- High school diploma or equivalent
- Clear communication skills and strong phone etiquette
- Basic computer proficiency and typing ability (30+ WPM)
- Problem-solving mindset and attention to detail
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Tampa facility