Job Description
Join our award-winning customer service team in Oklahoma City! We're seeking motivated individuals for full-time call center positions with comprehensive paid training. No experience required – we provide all tools for success. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment.
Why Choose Us?
- 2-week paid training program
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Tuition assistance for advancement
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions in CRM systems accurately
- Meet performance metrics (quality, speed, adherence)
- Collaborate with team to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing training and coaching
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to work flexible shifts (including weekends)
- Customer-focused mindset
- Type 35+ WPM with accuracy
- Pass background check/drug screen
- Must be authorized to work in the US