Job Description
Join our award-winning customer service team at CustomerConnect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking full-time call center opportunities in vibrant Las Vegas. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment with growth opportunities. No experience required – we provide paid training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Comfortable working in fast-paced environments
- Basic computer proficiency (Windows, CRM software)
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset