Job Description
Join our award-winning team as a Full-Time Call Center Representative in Fort Worth, TX! We offer comprehensive paid training, competitive hourly wages, and a supportive work environment. No experience necessary – we provide all tools for success. Enjoy benefits including health insurance, paid time off, and career advancement opportunities. Apply today to start your rewarding customer service career!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution time
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude with problem-solving aptitude
- Reliable transportation to Fort Worth location
- Must pass background check and drug screening