Job Description
Join our award-winning call center team and launch your career with comprehensive paid training! We're seeking motivated individuals to become Customer Service Representatives in Oklahoma City. No prior experience needed – we provide industry-leading training programs designed to set you up for success. Enjoy competitive pay, comprehensive benefits, and a supportive team environment where your growth is prioritized.
Why Choose Us?
- 2-week fully paid training program
- Advancement opportunities to leadership roles
- Flexible scheduling options
- Health, dental, and vision insurance
- 401(k) with company match
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet and exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to company policies and regulatory requirements
- Participate in ongoing training to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote work components
- Flexible availability including evenings/weekends
- Must pass background check and drug screening
- Basic typing skills (30+ WPM preferred)