Job Description
Join our award-winning customer service team in Oklahoma City! We're seeking motivated individuals to deliver exceptional support experiences while launching a rewarding career with paid training and growth opportunities. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters.
What We Offer:
- 2 weeks of paid hands-on training
- Health, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement program
- Clear career advancement path
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries across multiple channels (phone, email, chat)
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality, speed, CSAT)
- Collaborate with team members to improve processes
- Participate in ongoing skill development sessions
- Uphold company values in all customer interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong typing skills (40+ WPM) and computer literacy
- Exceptional verbal communication and active listening
- Ability to multitask in fast-paced environment
- Positive attitude with problem-solving mindset
- Reliable transportation to our Oklahoma City location
- Must pass background check and drug screen