Job Description
Join CityLife Solutions as a Full-Time Weekend Coordinator and become the backbone of our weekend operations! We're seeking a dedicated professional to manage dynamic weekend schedules while maintaining work-life balance. This role offers competitive compensation, comprehensive benefits, and the flexibility to thrive outside traditional Monday-Friday hours. If you're organized, adaptable, and passionate about delivering exceptional service, this is your opportunity to grow with a forward-thinking company in Oklahoma City.
Responsibilities
- Coordinate weekend team schedules and ensure seamless operations across all departments
- Oversee customer service initiatives during peak weekend hours
- Implement and maintain weekend-specific protocols for safety and efficiency
- Act as primary liaison between weekend staff and weekday management teams
- Analyze weekend performance metrics and implement improvement strategies
- Train weekend team members on company procedures and customer excellence standards
- Resolve escalated customer issues with professionalism and empathy
- Prepare comprehensive weekend activity reports for leadership review
Qualifications
- Minimum 2 years of experience in operations or customer service coordination
- Proven ability to manage schedules and teams in high-volume environments
- Strong problem-solving skills with a customer-first mindset
- Excellent communication and interpersonal abilities
- Proficiency in scheduling software and MS Office Suite
- Ability to work independently with minimal supervision
- Flexible availability to work weekends (Saturdays and Sundays)
- Valid Oklahoma driver's license and reliable transportation