Job Description
Join our award-winning team as a Full-Time Weekend Customer Experience Specialist! We're seeking energetic professionals who thrive in fast-paced environments and value work-life balance through flexible weekend scheduling. This role offers competitive compensation, comprehensive benefits, and the opportunity to make a direct impact on customer satisfaction in Memphis' vibrant retail landscape. If you're passionate about exceptional service and seeking a full-time career with schedule flexibility, this is your perfect match.
Responsibilities
- Deliver exceptional customer service during weekend shifts (Fri-Sun)
- Manage inventory and maintain store presentation standards
- Process transactions and resolve customer inquiries efficiently
- Train and mentor weekend team members on best practices
- Analyze weekend sales data to identify improvement opportunities
- Collaborate with weekday teams for seamless operations
- Implement promotional campaigns during peak weekend hours
Qualifications
- Minimum 2 years customer service or retail experience
- Proven ability to work independently during weekend shifts
- Strong conflict resolution and communication skills
- Flexibility to work extended weekend hours (including holidays)
- Basic proficiency in POS systems and inventory software
- High school diploma or equivalent required
- Valid Tennessee driver's license preferred