Job Description
Join Metro Services Inc. as a Full-Time Weekend Operations Manager in Philadelphia and lead our dynamic weekend team! This unique opportunity offers competitive compensation, comprehensive benefits, and immediate start for qualified professionals. Manage high-impact weekend operations while enjoying weekdays off. Ideal for experienced leaders seeking work-life balance without sacrificing career growth. Apply now to become a key driver of our weekend success!
Responsibilities
- Oversee all weekend operations including staff scheduling, inventory management, and quality control
- Lead a team of 10+ weekend associates through daily briefings and performance coaching
- Ensure exceptional customer service standards are met during peak weekend hours
- Implement process improvements to maximize weekend operational efficiency
- Coordinate with weekday managers for seamless transition and communication
- Monitor financial performance metrics and prepare weekend operation reports
- Handle escalated customer issues and maintain positive brand representation
- Train and mentor weekend staff on new procedures and company standards
Qualifications
- 3+ years of operations management experience in retail or service industry
- Proven leadership experience managing teams of 8+ employees
- Strong problem-solving skills with ability to make quick decisions
- Excellent communication and interpersonal abilities
- Proficiency in inventory management and point-of-sale systems
- Availability to work weekends (Friday-Sunday) with flexibility for holidays
- Basic financial literacy and performance metric analysis skills
- Valid driver's license with reliable transportation