Job Description
Join Urban Logistics Solutions as a Full-Time Weekend Operations Manager and lead our weekend delivery operations in the vibrant heart of Oakland. This immediate-start opportunity offers a competitive salary and the chance to make a tangible impact on local service delivery. We're seeking a dynamic professional to oversee our weekend team, optimize routes, and ensure exceptional customer satisfaction. If you're a motivated leader passionate about efficiency and community engagement, this role is your next career move.
Responsibilities
- Manage and mentor weekend delivery teams (8-12 staff members)
- Coordinate daily operations to maintain 98% on-time delivery rate
- Implement route optimization strategies for Oakland's weekend traffic patterns
- Resolve customer escalations with 24-hour resolution SLA
- Train new hires on safety protocols and service standards
- Collaborate with weekday managers for seamless handoffs
- Analyze weekend performance metrics weekly
Qualifications
- 3+ years in logistics/supply chain management
- Weekend shift management experience required
- Valid California driver's license
- Proficient in route optimization software (e.g., Route4Me)
- Strong conflict resolution and communication skills
- Oakland geography knowledge essential
- Ability to lift 30 lbs occasionally
- High school diploma; bachelor's preferred