Job Description
Join Urban Connect Services as a Full-Time Weekend Operations Specialist and become the backbone of our weekend operations in vibrant Los Angeles! We're seeking a dynamic professional to manage critical logistics, coordinate teams, and ensure seamless service delivery during peak weekend hours. This role offers unparalleled flexibility with a weekend-focused schedule (Friday-Sunday), competitive compensation, and opportunities for growth. If you thrive in fast-paced environments and value work-life balance, this is your ideal career move.
Responsibilities
- Coordinate weekend logistics for service teams across Los Angeles County
- Manage real-time scheduling and dispatch for weekend operations
- Resolve urgent client issues and operational challenges during peak hours
- Train and mentor weekend staff on service protocols and safety standards
- Analyze weekend performance metrics to optimize operational efficiency
- Collaborate with weekday teams to ensure continuity of service
- Prepare weekly reports on weekend KPIs and improvement opportunities
Qualifications
- Minimum 3 years experience in operations or logistics management
- Proven ability to manage teams in high-pressure weekend environments
- Exceptional problem-solving and conflict resolution skills
- Proficiency in scheduling software and CRM systems
- Valid California driver's license with clean record
- Ability to work flexible weekend hours (Friday-Sunday)
- Strong communication skills with diverse stakeholders
- Bachelor's degree in Business or related field preferred