Job Description
Join our dynamic team at Urban Lifestyle Group as a Full-Time Weekend Operations Specialist in sunny Los Angeles! We're seeking energetic professionals to deliver exceptional weekend service while enjoying a flexible schedule that balances work and life. This role offers stability with competitive benefits, career growth opportunities, and the chance to be part of a company that values work-life balance. If you thrive in fast-paced environments and appreciate weekend flexibility, this is your perfect career move.
Responsibilities
- Manage weekend operations across multiple retail locations ensuring peak customer experience
- Coordinate staff schedules and inventory management for Saturday/Sunday shifts
- Train new team members on weekend-specific protocols and customer service standards
- Resolve customer inquiries and operational issues with professionalism
- Analyze weekend performance metrics to identify improvement opportunities
- Collaborate with weekday teams to ensure seamless operational handovers
- Uphold brand standards and safety protocols during all weekend operations
Qualifications
- Minimum 2 years experience in customer service or operations management
- Proven ability to work flexible weekend schedules without exception
- Strong organizational skills with attention to detail
- Excellent communication and conflict resolution abilities
- Proficiency in inventory management software and scheduling tools
- Ability to work independently while maintaining team cohesion
- Valid California driver's license (for location travel)
- High school diploma or equivalent; bachelor's preferred