Job Description
Join our dynamic team at Horizon Hospitality Group and embrace the vibrant energy of San Diego's weekends! We're seeking a dedicated Weekend Operations Specialist to ensure seamless guest experiences during our busiest periods. This full-time role offers immediate start and the unique opportunity to work Saturdays and Sundays while enjoying weekday flexibility. Enjoy competitive benefits, career growth, and a supportive work environment in one of America's most livable cities.
As a cornerstone of our weekend operations, you'll drive excellence in service delivery, coordinate cross-functional teams, and implement innovative solutions to enhance guest satisfaction. We value professionalism, adaptability, and a passion for hospitality. If you thrive in fast-paced environments and want to build a rewarding career while enjoying San Diego's weekend lifestyle, this role is your perfect match!
Responsibilities
- Oversee daily weekend operations across multiple service lines including guest services, facilities, and event coordination
- Lead and mentor weekend staff through shift briefings, performance coaching, and real-time problem resolution
- Optimize operational workflows using data analytics to enhance efficiency and guest satisfaction metrics
- Implement and maintain stringent quality control standards for all weekend service touchpoints
- Coordinate with weekday leadership teams for seamless transition of information and resources
- Develop and execute weekend-specific promotions and guest engagement initiatives
- Manage weekend inventory, procurement, and resource allocation to meet operational demands
- Conduct post-weekend performance reviews and implement continuous improvement strategies
Qualifications
- Minimum 3 years of experience in hospitality, retail, or operations management with weekend shift exposure
- Proven leadership skills with demonstrated ability to manage teams during high-traffic periods
- Strong analytical proficiency with experience using operational metrics and KPIs
- Exceptional problem-solving abilities with a track record of implementing effective solutions
- Excellent communication and interpersonal skills with diverse stakeholders
- Proficiency in hospitality management software and inventory systems
- Ability to work independently while maintaining alignment with organizational goals
- Valid California driver's license and reliable transportation