Job Description
Join our dynamic team at Urban Hospitality Group as a Full-Time Weekend Shift Specialist! We're seeking energetic professionals who thrive during weekend hours to deliver exceptional guest experiences in our vibrant Houston location. This role offers a consistent weekend schedule with weekday flexibility, perfect for work-life balance. Enjoy competitive benefits, career growth opportunities, and a supportive team environment. If you're passionate about hospitality and value a structured weekend routine, apply today to become part of our award-winning team!
Responsibilities
- Manage weekend front desk operations including check-ins, check-outs, and guest inquiries
- Coordinate with housekeeping and maintenance teams to ensure seamless service delivery
- Handle reservation systems and optimize weekend occupancy rates
- Resolve guest issues promptly with exceptional problem-solving skills
- Train and mentor new weekend staff on operational procedures
- Monitor inventory and weekend-specific operational budgets
- Execute weekend promotional events and guest engagement activities
Qualifications
- Minimum 2 years experience in hospitality or customer service roles
- Proven ability to work independently during weekend shifts
- Strong organizational skills with attention to detail
- Excellent communication and conflict resolution abilities
- Flexible availability with commitment to weekend schedule
- Basic knowledge of PMS systems (e.g., Opera, Amadeus)
- Valid Texas driver's license and reliable transportation