Job Description
Join our dynamic team at Baltimore Weekend Solutions Inc. as a Weekend Shift Supervisor! We're seeking a motivated professional to lead our weekend operations in Baltimore's thriving service sector. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact. If you excel in fast-paced environments and value work-life balance through weekend-focused scheduling, we encourage you to apply.
Responsibilities
- Oversee daily weekend shift operations and team performance
- Train and mentor new team members on service protocols
- Resolve customer inquiries and operational challenges in real-time
- Implement process improvements to enhance weekend efficiency
- Conduct safety compliance audits and maintain workplace standards
- Collaborate with weekday managers for seamless handovers
- Generate shift reports and performance analytics
Qualifications
- 3+ years supervisory experience in customer service or operations
- Proven ability to manage weekend/holiday staffing rotations
- Strong conflict resolution and decision-making skills
- Flexible availability for weekend shifts (Fri-Sun)
- Proficient in inventory management systems
- OSHA certification preferred
- Valid Maryland driver's license