Job Description
Join our award-winning hospitality team as a Full-Time Weekend Specialist! We're seeking dynamic professionals who thrive in fast-paced environments and excel at delivering exceptional guest experiences. Enjoy a consistent weekend schedule (Saturday/Sunday shifts) with weekdays off, perfect for work-life balance. This full-time role includes comprehensive benefits, career growth opportunities, and a vibrant workplace culture in Chicago's bustling downtown.
Responsibilities
- Manage high-volume guest check-ins and check-outs during peak weekend hours
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Handle guest inquiries and resolve service issues with exceptional professionalism
- Process payments and manage financial transactions accurately
- Train and mentor part-time weekend staff on service standards
- Monitor inventory and order supplies for weekend operations
- Implement safety protocols and emergency procedures
Qualifications
- Minimum 2 years in hospitality, customer service, or event management
- Proven ability to work independently and make quick decisions
- Strong conflict resolution and communication skills
- Flexibility to work weekends and holidays as required
- Basic knowledge of reservation systems and POS software
- Valid Illinois driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs