Job Description
Join our dynamic IT team as a Help Desk Support Intern and kickstart your tech career! TechSolutions Inc. is seeking motivated Oklahoma City teens passionate about technology to provide exceptional user support. This hands-on internship offers real-world experience in troubleshooting, system administration, and customer service. You'll work alongside industry professionals while building valuable skills for future IT roles. Perfect for high school students or recent graduates eager to explore the digital world!
Responsibilities
- Diagnose and resolve hardware/software issues for internal users
- Install and configure computer systems, peripherals, and software
- Document technical issues and solutions using ITSM tools
- Provide courteous remote and in-person technical support
- Assist with network connectivity and security protocols
- Train users on new technology implementations
- Collaborate with senior IT staff on system upgrades
Qualifications
- Currently enrolled in high school or recent graduate
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Must be at least 16 years old
- Valid driver's license preferred
- Interest in pursuing IT/technology career path