Job Description
Join our exclusive hiring event for entry-level call center positions in Portland! No prior experience needed – we provide comprehensive training to launch your career in customer service. ConnectServe Solutions offers competitive pay, comprehensive benefits, and a supportive team environment. Perfect for recent graduates or career changers seeking stable opportunities with growth potential.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries and provide accurate information
- Document interactions in CRM systems with precision
- Meet daily performance metrics for call quality and efficiency
- Collaborate with team members to resolve complex issues
- Adhere to company policies and regulatory compliance
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude with customer-first mindset
- Reliable attendance and punctuality
- No call center experience necessary
- Must pass background check and drug screening