Job Description
We are currently hosting a Hiring Event for dynamic Customer Service Representatives in Georgia. If you are looking for a meaningful career with immediate opportunities, this is your chance to shine.
As a Customer Service Representative, you will be the face of our brand, assisting clients with inquiries, resolving issues efficiently, and ensuring a seamless experience.
Why join us?
- Competitive hourly wage ($18.00 - $22.00)
- Immediate start available
- Comprehensive training provided
- Health, dental, and vision benefits
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve product or service problems by clarifying the customer's issue, determining the cause of the problem, and selecting the best solution to expedite resolution.
- Document all customer interactions and transactions accurately in the CRM system.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Upsell products and services when appropriate to meet sales targets.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or a related field is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a patient, empathetic demeanor.
- Basic computer proficiency and typing speed (40+ WPM).
- Ability to work in a fast-paced, high-volume environment.