Job Description
Join Omaha's fastest-growing customer service team! We're hiring immediately for full-time Call Center Representatives at our downtown Omaha location. No experience required – we provide comprehensive training and offer competitive pay with benefits. Our supportive environment values growth and recognizes top performers with advancement opportunities. Work with leading brands while making a real impact in our community. Hiring Event: October 28th, 10 AM - 4 PM at our Farnam Street office. Walk-ins welcome!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Reliable transportation to downtown Omaha location
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset