Job Description
Join Houston's fastest-growing customer service team! ConnectCall Solutions is hiring motivated individuals for immediate full-time call center positions. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Start your career in Houston's thriving business district today!
Responsibilities
- Handle inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries with empathy and efficiency
- Meet daily performance metrics (calls/resolution rates)
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Participate in ongoing skills development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Basic computer proficiency (Windows, CRM software)
- Positive attitude under pressure
- Reliable transportation to downtown Houston location
- Must pass background check and drug screening