Job Description
Join our award-winning call center team in San Jose! We're hosting a hiring event for motivated individuals seeking immediate employment in customer service roles. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience necessary – we provide paid training!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication skills (English/Spanish bilingual a plus)
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to San Jose office
- Availability for flexible shifts including weekends