Job Description
Join our award-winning call center team in Kansas City, MO for an immediate hire opportunity! We're hosting a dedicated hiring event to fill multiple customer service representative positions. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No experience necessary – we provide paid training!
Why Work With Us?
• Weekly pay with direct deposit
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls for Fortune 500 clients
- Resolve inquiries and provide exceptional service via phone, email, and chat
- Document interactions accurately in CRM systems
- Meet daily performance metrics (quality, speed, attendance)
- Participate in ongoing training and development programs
- Collaborate with team leads to improve service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with high accuracy
- Reliable transportation to our Kansas City facility
- Flexibility to work rotating weekends/holidays
- Basic computer proficiency (Windows, MS Office)
- Positive attitude and problem-solving mindset