Job Description
Join our dynamic team as an Immediate Hire Customer Service Representative! We're seeking passionate professionals to deliver exceptional support to our clients in Denver. This full-time role offers immediate start, competitive pay, and comprehensive training. Be part of a company that values growth, teamwork, and customer excellence. Apply now to begin your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet/exceed performance metrics for response times and resolution
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to work flexible shifts including evenings/weekends
- Typing speed of 40+ WPM
- Positive attitude and adaptability