Job Description
🔥 Immediate Start! Daily Pay! No Experience Needed! 🔥
Join Coastal Connect Solutions, Virginia Beach's fastest-growing call center partner, and start earning today! We're seeking motivated individuals for our inbound/outbound customer service roles with guaranteed daily pay through our app. Perfect for students, gig workers, or anyone needing flexible income. Enjoy modern facilities, paid training, and performance bonuses. Work alongside a supportive team in our ocean-view office!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and product information requests
- Meet/exceed daily performance metrics (call volume, resolution rate)
- Document interactions accurately in CRM systems
- Upsell products/services based on customer needs
- Participate in ongoing training and coaching sessions
- Maintain 95%+ attendance and punctuality standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Ability to type 25+ WPM with 95% accuracy
- Reliable transportation to Virginia Beach office
- Basic computer proficiency (Windows, CRM systems)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (evenings/weekends)
- Must pass background check and drug screening