Job Description
Join our award-winning call center team in Oklahoma City and start earning weekly pay immediately! ConnectCall Solutions is seeking motivated Customer Service Representatives to handle inbound/outbound calls for Fortune 500 clients. No experience necessary – we provide comprehensive paid training. Enjoy flexible scheduling, performance bonuses, and a dynamic team environment. Perfect for career changers, students, and those seeking immediate income. Apply today and begin your rewarding customer service career!
Responsibilities
- Handle 50-80 daily inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding billing, services, and technical support
- Update and maintain accurate customer records in CRM systems
- Meet/exceed performance metrics including call quality and resolution rates
- Adhere to compliance protocols and data security standards
- Collaborate with team leads to improve service processes
- Participate in ongoing training and skill development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication and active listening skills
- Ability to type 30+ WPM with basic computer proficiency
- Reliable internet connection and quiet workspace for remote options
- Flexibility to work evenings/weekends based on client needs
- Positive attitude and problem-solving mindset
- No prior call center experience required
- Must pass background check and drug screening