Job Description
Join Our Boston Team with Weekly Pay!
Are you ready for immediate employment with competitive pay and weekly payouts? Premier Customer Solutions is hiring energetic Call Center Representatives for our Boston location. Enjoy a dynamic work environment, comprehensive training, and the opportunity to grow your career in customer service. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and digital channels
- Resolve billing, technical, and account-related issues with empathy
- Meet/exceed daily performance metrics (call volume, resolution time)
- Document interactions accurately in CRM systems
- Collaborate with support teams for complex case escalation
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service/call center experience
- Excellent verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Strong problem-solving and conflict resolution abilities
- Flexible availability (evenings/weekends required)
- Typing speed: 40+ WPM