Job Description
Join our dynamic team and start your career in customer service today! Global Solutions Inc. is seeking motivated Call Center Representatives for immediate full-time positions in Los Angeles, CA. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment in the heart of LA.
Why Choose Us?
• Competitive salary and performance bonuses
• Comprehensive health benefits
• Career advancement opportunities
• Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM systems
- Meet/exceed daily performance metrics (call volume, resolution time)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance regulations
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service experience preferred
- Strong verbal communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Proficient in basic computer applications
- Flexible schedule availability (including weekends)
- Positive attitude and problem-solving mindset
- Background check and drug screen required