Job Description
Join our award-winning customer support team as a Local Customer Service Representative and enjoy the flexibility of remote work with daily pay! We're seeking passionate professionals to deliver exceptional service to Dallas-area residents while advancing their careers from home. As a key member of our Texas-based team, you'll receive industry-leading training, competitive benefits, and the satisfaction of helping your community. Daily pay available through our innovative payroll system – no more waiting for bi-weekly checks!
Why Texas Support Solutions?
- Work 100% remotely from anywhere in Dallas/Fort Worth
- Get paid daily via our secure payroll platform
- Comprehensive health, dental, and vision benefits
- Career advancement opportunities in Texas
- Modern home office equipment provided
Responsibilities
- Handle inbound/outbound calls, emails, and chats for Dallas-based clients
- Resolve billing inquiries, technical issues, and service requests
- Maintain detailed customer records in CRM systems
- Collaborate with local Texas support teams for complex issues
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing product training for Texas services
- Identify process improvements to enhance customer satisfaction
Qualifications
- Minimum 1 year customer service experience
- High school diploma or equivalent (college preferred)
- Strong communication skills in English and Spanish (bilingual a plus)
- Reliable home office with high-speed internet
- Ability to work flexible hours including weekends
- Proficient with Microsoft Office and CRM software
- Passion for serving Dallas-area communities
- Must pass background check and credit screening