Job Description
Join NexCare Support Solutions and start earning weekly! We're hiring motivated Customer Service Representatives for immediate openings in Boston, MA and Florida. No experience necessary – we provide comprehensive training to launch your career in customer service with competitive pay and rapid advancement opportunities.
What We Offer:
- Weekly paychecks (every Friday)
- Comprehensive paid training
- Health/dental/vision benefits after 60 days
- 401(k) with company match
- Paid time off
- Career growth path
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot account issues
- Document interactions in CRM systems
- Meet performance metrics (e.g., CSAT, AHT)
- Collaborate with team on process improvements
- Adhere to compliance protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or GED required
- Strong communication skills (written/spoken)
- Basic computer proficiency
- Ability to work flexible shifts
- Customer-focused mindset
- Problem-solving aptitude
- No prior experience necessary
- Authorized to work in the US