Job Description
Join Kansas City's fastest-growing call center with weekly pay and career growth opportunities! PeakConnect Solutions is hosting an exclusive hiring event for passionate customer service professionals. Enjoy a modern workspace, comprehensive benefits, and the flexibility of local employment. No experience? We provide paid training to launch your career in just 2 weeks. Apply today and get paid weekly!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing inquiries and technical support issues
- Meet daily performance metrics (handle time, quality scores)
- Document interactions in CRM systems accurately
- Collaborate with team leads to improve service delivery
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to type 30+ WPM with 95% accuracy
- Basic computer proficiency (Windows, CRM software)
- Reliable transportation to downtown KC location
- Flexible availability (including weekends)
- Positive attitude and problem-solving mindset