Job Description
Join our dynamic team as a Local Call Center Representative in Philadelphia, PA!
We're seeking motivated individuals to start immediately with weekly pay and competitive benefits. As a key member of our customer service team, you'll deliver exceptional support while advancing your career in a fast-paced environment.
What We Offer:
- Weekly pay (no more waiting for bi-weekly checks!)
- Comprehensive training and career advancement opportunities
- Health, dental, and vision benefits after 60 days
- Employee discounts on local services
- Modern, downtown Philadelphia location
If you're a people person with strong communication skills, this is your chance to thrive with immediate start and weekly compensation!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues efficiently
- Document all interactions in CRM systems accurately
- Meet/exceed performance metrics (call time, CSAT scores)
- Collaborate with team to improve service quality
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- 6+ months customer service/call center experience
- Strong typing skills (35+ WPM)
- Proficiency with Windows applications
- Ability to work flexible shifts (evenings/weekends)
- Clear communication in English and Spanish preferred
- Reliable transportation to downtown Philadelphia