Job Description
Join our dynamic team as a Local Customer Service Representative and experience the freedom of daily pay! We're seeking passionate individuals to deliver exceptional support to Cleveland residents while enjoying immediate compensation for your hard work. This full-time position combines the stability of traditional employment with the flexibility of modern payment options. No more waiting for bi-weekly paychecks – get rewarded daily for your dedication to our community!
Responsibilities
- Provide responsive in-person and phone support to Cleveland-area customers
- Resolve billing inquiries, account issues, and service complaints with empathy
- Process payments and transactions accurately using our daily pay system
- Update customer records and maintain detailed service documentation
- Collaborate with field teams to address complex customer needs
- Participate in ongoing product training to maintain service excellence
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with CRM software and MS Office Suite
- Ability to work flexible hours including weekends
- Valid Ohio driver's license for occasional field visits
- Pass background check and drug screening