Job Description
Join our award-winning team as a Local Customer Service Representative in Fresno, CA and experience the freedom of daily pay! We're hosting an exclusive hiring event for motivated professionals ready to deliver exceptional customer experiences. Enjoy competitive hourly rates, comprehensive benefits, and a supportive culture where your growth matters.
Why Choose Us?
- Daily pay options available
- Full-time position with benefits
- Free parking on-site
- Modern, collaborative workspace
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism
- Resolve customer issues using empathy and problem-solving skills
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure consistent service delivery
- Meet performance metrics (e.g., CSAT, resolution time)
- Participate in ongoing training programs
- Identify and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Strong computer proficiency (MS Office, CRM systems)
- Ability to multitask in fast-paced environment
- Reliable transportation to Fresno office
- Flexible availability (including weekends)
- Background check and drug screen required