Job Description
Join our exclusive hiring event for Local Customer Service Representatives with daily pay! Premier Connect Solutions is seeking passionate professionals to deliver exceptional customer experiences in Wichita, KS. Enjoy the flexibility of same-day pay while building a rewarding career with a supportive team.
Why Join Us?
- Daily pay options through our partnership with Payactiv
- Comprehensive training and career advancement opportunities
- Health benefits, paid time off, and retirement plans
- Modern, collaborative work environment
We're expanding our Wichita team and offering immediate start dates. Apply today to secure your spot at our upcoming hiring event!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex cases
- Maintain performance metrics for customer satisfaction and resolution rates
- Proactively identify opportunities to improve customer experience
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of customer service experience
- Excellent verbal/written communication skills
- Proficient with Microsoft Office and CRM platforms
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings/weekends as needed
- Positive attitude with customer-first mindset