Job Description
Join CityConnect Solutions as a Local Customer Service Representative and unlock the power of daily pay! We're seeking passionate professionals to deliver exceptional in-person support to San Francisco's vibrant community. Enjoy immediate start, competitive hourly wages, and a dynamic work environment where your contributions matter.
As a cornerstone of our customer experience team, you'll build lasting relationships while solving real-world challenges. Our commitment to daily pay ensures you see the rewards of your hard work instantly – no more waiting for payday!
Responsibilities
- Deliver in-person customer support at our downtown San Francisco location
- Resolve billing inquiries, service issues, and product questions
- Process transactions and maintain accurate customer records
- Collaborate with cross-functional teams to resolve complex issues
- Identify upsell opportunities and promote additional services
- Maintain a clean, organized customer service environment
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Proficiency with CRM software and point-of-sale systems
- Valid California driver's license (for occasional field visits)
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset