Job Description
Join LocalCare Careers and transform your career with our Local Customer Service Representative role in San Jose, CA! Enjoy daily pay and comprehensive paid training to excel in this rewarding position. We're seeking passionate individuals to deliver exceptional service while building financial stability through our unique pay structure. No prior experience required – just your dedication and enthusiasm to help our community thrive.
Why LocalCare Careers?
• Same-day pay via our app
• Paid 4-week training program
• Career advancement opportunities
• Flexible scheduling options
• Health benefits after 90 days
Responsibilities
- Handle inbound/outbound calls and digital inquiries with empathy and professionalism
- Resolve customer concerns using our proprietary CRM system
- Process transactions and update customer records accurately
- Collaborate with team members to improve service protocols
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English (bilingual Spanish a plus)
- Basic computer proficiency with ability to navigate multiple systems
- Positive attitude and problem-solving mindset
- Reliable transportation to our San Jose facility
- Ability to work flexible shifts including weekends
- No prior customer service experience required