Job Description
Join Fresno's premier customer service team with immediate daily pay opportunities! We're seeking passionate Local Customer Service Representatives to deliver exceptional experiences for our community-based clients. This full-time role offers competitive pay, flexible scheduling, and rapid onboarding for our upcoming hiring event. Perfect for career changers and experienced professionals alike, you'll become the face of our Fresno operations while enjoying the stability of full-time employment with same-day payment options.
Responsibilities
- Handle inbound/outbound calls and digital communications with Fresno-area customers
- Resolve billing inquiries, service issues, and product questions
- Document interactions accurately in CRM systems with precision
- Collaborate with local teams to deliver personalized solutions
- Meet/exceed performance metrics for customer satisfaction
- Participate in ongoing training for service excellence
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication skills in English/Spanish (bilingual a plus)
- Proficiency with CRM software and MS Office
- Ability to work flexible shifts including weekends
- Problem-solving mindset with attention to detail
- Valid California ID and reliable transportation