Job Description
Join CityConnect Solutions as a Local Customer Service Representative and kickstart your career in customer support! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service to our Oklahoma City community. Enjoy comprehensive training, a supportive team environment, and competitive benefits including health insurance and paid time off. Immediate start positions available – apply today and start making a difference!
Responsibilities
- Handle inbound/outbound calls and customer inquiries with empathy and professionalism
- Resolve customer concerns through active listening and problem-solving
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining a positive brand image
- Participate in ongoing training to enhance product knowledge
- Identify opportunities for service improvement
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Oklahoma City location
- Passion for helping others