Job Description
Launch your career in customer service with ConnectCare Solutions! We're seeking passionate Local Customer Service Representatives in Atlanta, GA with no prior experience required. Our comprehensive paid training program equips you with all necessary skills to excel in this dynamic role. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Join us in delivering exceptional experiences to our community while building a stable professional future.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Continuously develop product knowledge through training modules
- Meet performance metrics for response times and satisfaction
Qualifications
- High school diploma or equivalent (no degree required)
- No prior experience necessary – training provided
- Strong verbal communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude with problem-solving aptitude
- Ability to work flexible shifts including weekends
- Reliable transportation to our Atlanta facility