Job Description
Join ConnectCare Solutions for our exclusive Hiring Event and launch your customer service career with weekly pay! We're seeking passionate Local Customer Service Representatives to deliver exceptional experiences for Bay Area clients. Enjoy competitive compensation, comprehensive training, and a supportive team environment. On-the-spot interviews available! Apply now to secure your spot.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues with empathy and efficiency
- Update customer records in CRM systems with precision
- Collaborate with team members to escalate complex cases
- Meet/exceed performance metrics for customer satisfaction
- Participate in weekly team training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- California residency required