Job Description
Join Houston's premier customer service team with immediate weekly pay opportunities! We're seeking energetic Local Customer Service Representatives to deliver exceptional support to our valued clients. Enjoy a modern work environment, competitive compensation, and the chance to build a rewarding career in Houston's thriving service sector. Perfect for career changers and experienced professionals alike!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues with empathy
- Process orders, returns, and service requests accurately
- Update customer databases and maintain detailed records
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for satisfaction and resolution rates
- Adhere to company compliance protocols and security standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or call center experience
- Strong communication and problem-solving abilities
- Proficient in CRM systems (e.g., Salesforce, Zendesk)
- Ability to type 40+ WPM with high accuracy
- Flexible schedule availability including weekends
- Pass background check and drug screening
- Bilingual (English/Spanish) preferred